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Battling Tough Spyware Applications on Your Computer
Due to the extensive craftiness of spyware intruders, new methods have allowed spyware applications to load even while the computer is in safe mode. This stubborn quality of spyware makes the program even harder to remove because it cannot be...
Choosing A Name For Your Computer
Have you thought of a name for your computer? Well, you should. Some people don’t have the chance to name more than one or two computers, while the site administrators name huge numbers of them. With that, it is a fact indeed that by assigning a...
Computer Rental: Worth Your Money?
Is computer rental worth the money? Depending on the type of computer that you have a need for as well as the expenses that you plan to save, computer rental may or may not be the right road for you to go down. One thing is quite certain. That is,...
Site Defacements
A valid fear every webmaster faces is the defacement of their site. According to the Computer Security Institute (CSI), 2005 Computer Crime and Security Survey, web site defacements are the “fastest-growing” area of incident. A check of Zone-H.org...
Which Notebook Computer Has Your Name On It?
Which Notebook Computer Has Your Name On It? By Titus Hoskins Notebook Computers Are Sexy! Granted, the notebook computer may just be the sexiest accessory this side of a Baywatch Extra! But are they worth the extra money? Should your next PC be...
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Computer Help Desk Stupid Questions brought to you by Computer Service Now (CSN)
CSN Helps desk technicians know first hand that the phrase 'there are no stupid questions' is untrue.
It's understandable that people are nervous about computer technology, but everyday computer technicians
are asked to help people out of problems that leave them asking...
...how do you get to work?
Here is some proof from the help desk stupid questions archives at CSN:
A customer was enraged because his computer had told him he was
"Bad and an invalid." The tech explained that the computer's "bad command"
and "invalid" responses shouldn't be taken personally.
Another customer called tech support to say her brand new computer
wouldn't work. She said she unpacked the unit, plugged it in and sat there
for 20 minutes waiting for something to happen. When asked what happened
when she pressed the power switch, she asked, "What power switch?"
Computer companies have change the text to their manuals from "Press Any Key" to "Press
Return Key" because of the question where is the "Any Key"?
A confused caller was having trouble printing documents. He told
the technician that the computer had said it "couldn't find the printer." The
user had also tried turning the
computer screen to face the printer-but that
his computer still couldn't "see" the printer.
A woman called with a problem with her printer. The tech asked her if she was
"running it under windows." The woman responded, "No, my desk is next to the door.
But that is a good point. The man sitting in the cubicle next to me is under a window
and his printer is working fine."
And last but not least:
TECH SUPPORT: "O.K. Bob, let's press the control and escape keys at the
same time. That brings up a task list in the middle of the screen. Now type
the letter "P" to bring up the Program Manager."
CUSTOMER: "I don't have a 'P'".
TECH SUPPORT: "On your keyboard, Bob."
CUSTOMER: "What do you mean?"
TECH SUPPORT: " 'P' on your keyboard, Bob."
CUSTOMER: "I'm not going to do that!
About CSN: A nationwide business to business computer service company,
Computer Service Now, the CSN website can be found at Computer Service Now and can be reached toll free at
877-422-1907.
CSN specializes in nationwide multi-location computer support.
About the Author
President of Xponex Web and Media Services
Website:www.Xponex.com
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